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CUSTOMER SERVICE
(+34) 961 588 570
Legal Note
In compliance with Spanish Organic Law 15/1999, of 13 December, on Personal Data Protection, we inform you that the personal data you provide to us will become part of a computer file, the owner and responsible party for which is LABORATORIO SyS, S.L. with registered office in carretera Masía del Juez, número 107, in the town of Torrent (Valencia), postcode 46909 and Tax Code (CIF) B-96118880, the purpose of which is to manage, administer and maintain the products and services requested by its customers. You authorise us to communicate these data to all our partner companies, such as the transport company we hire to be able to send you your order. Also note that you can exercise your rights of access, rectification, cancellation and opposition at the registered office of our company or by email: Laboratorio SyS, Ctra. Masia del Juez, 107. 46909 Torrent, Valencia - Spain. Tel.: 961 588 570. Email: info@laboratoriosys.es. All the information in this email is confidential, especially as it pertains to personal data, and it is addressed exclusively to the aforementioned recipient. If you are not the recipient and have received it by mistake or you become aware of it for any reason, we ask that you inform us by sending a message to the sender and then destroy or delete it, and that in all circumstances you abstain from using, reproducing, altering, archiving or communicating to third parties any information in this message, under penalty of the corresponding legal responsibilities.
Cookies

We can gather information about your computer, including, where appropriate, your IP address, operating system and type of browser, for the management of the system. This is statistical data about how you browse our website to improve and offer contents or advertisements of interest for our users.

Our own cookies help us to improve our website and offer a better and more personalised service.

Specifically, they allow us to:

  1. Make estimates of numbers and use patterns.
  2. Store information on your preferences and customise our website according to your individual interests.
  3. Speed up your searches.
  4. Recognise you when you return to our site.
  5. Retain products added to your basket for 1 month.


This type of information is gathered thanks to our Oxatis Group system.

Third party cookies originate mainly from systems such as Google Analytics, an analytic web service provided by the company Google, Inc. ("Google”). Google Analytics uses its own cookies, which are text files located on the user’s computer that allow the website to analyse how users make use of the website. The information that the cookie generates on the use between the user and website (including the IP address) is conveyed to Google and stored in servers located in the United States. Google uses this information to monitor and evaluate the use of the website, to prepare reports on the activity that is carried out on the sites and to provide additional benefits related to the site’s activity and the use of Internet. Google states in its terms and conditions that it may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

The user may at any time reject the use of cookies, selecting the appropriate set up for their browser.

By using this site, the user authorises Google to process their data in the way and for the purposes described. We do not currently have any other systems that store cookies.


You can refuse to accept cookies by activating the browser setting which makes it possible to reject cookies. However, if you choose this configuration, you may not be able to access certain parts of the website or you may not be able to benefit from some of our services. Unless you have adjusted the settings for your browser so that it rejects cookies, our system will produce cookies when you connect to our site.

The types of cookies we use at laboratoriosys.es are permanent, which means they last on the user’s browser until they are deleted or expire. This type of cookie is used to be able to show the user the last data they introduced in our website, such as their wish list, shopping basket or credentials. For the time being, we don't use promotional cookies, which are those that gather information on the user’s browsing in order to show them advertisements on other websites or formats such as videos and content.

Acceptance or rejection of cookies: The majority of web browsers are configured to automatically accept cookies. However, the user may at any time change the settings on their browser to accept all cookies, only some of them or none at all. In addition, the user can generally configure the preferences for their browser so that they are warned when a cookie is being stored on their computer. At the end of every web session, the user can also delete the cookies. Each browser has different settings processes to delete stored cookies. Hereafter, when selecting one of the following links, the appropriate instructions can be found in order to manage cookies in the main browsers or systems:

Microsoft Windows Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

Google Chrome: https://support.google.com/chrome/answer/95647?hl=es

Mozilla Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias?redirectlocale=es&redirectslug=habilitar-y-deshabilitar-cookies-que-los-sitios-we

Apple Safari:  https://support.apple.com/kb/PH19214?viewlocale=es_ES&locale=es_ES

Google Analytics: https://tools.google.com/dlpage/gaoptout/

More info about Google Analytics: http://www.google.com/intl/it/analytics/privacyoverview.html 

More info about cookies: www.allaboutcookies.org